15200 S.W. Freeway, Suite 320 | Sugar Land, TX, 77478
Call Today: 281-565-5437

Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:15 a.m. – 5:00 p.m.
Closed for lunch (daily): 1:00 p.m. – 2:00 p.m.

  • The person accompanying the patient is responsible for the account regardless of who carries the insurance on the patient.
  • We request that the person accompanying the child not leave the premises until the appointment is over, in the event a question arises regarding the child's appointment.
  • A broken appointment is a loss to everyone. As a courtesy, please allow a 24-hour notice for any schedule changes.
  • Dr. Caldwell, as a courtesy, will accept and file your insurance for you. HOWEVER, WE ARE NOT A PARTICIPATING PROVIDER ON ANY DENTAL PLANS; THIS MEANS YOU ARE RESPONSIBLE FOR THE DIFFERENCE BETWEEN OUR FEE AND THE INSURANCE ALLOWABLE FEE.
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